Privacy Policy

Privacy Policy

This Privacy Policy explains how Indian Reservations Ltd, trading as SEEN / SEEN Global ("we", "us"), collects and uses your personal data when you use seenglobally.com. Indian Reservations Ltd is the data controller of your personal data. Contact: rob@seenglobally.com.

1. Data we collect

• Account data: name, email address, password (stored securely hashed), profile details.
• Studio data (photographers): Studio name, biography, location, uploaded photographs and their details.
• Activity data: likes, saved photos, follows, events, messages you send and receive, invite codes used.
• Support data: messages you send us.
• Technical data: IP address, device and browser type, log and usage data, and essential cookies.

Payment card details are collected directly by Paddle, not by us.

2. Why we use it and our legal basis

• To provide the service and your membership (account, exhibition, messaging, Studio payouts): performance of our contract with you.
• To keep SEEN secure and prevent fraud and abuse: our legitimate interests.
• To improve SEEN and understand how it is used: our legitimate interests.
• To answer support requests: performance of contract and legitimate interests.
• To send service emails (account verification, new message alerts): performance of contract.
• Marketing messages: your consent, which you can withdraw at any time.
• To meet tax, accounting and legal duties: legal obligation.

3. Who we share it with

• Paddle.com Market Ltd, our Merchant of Record, which handles the sale of memberships, subscription management, payments, tax compliance and invoicing.
• Service providers that host and run SEEN for us (cloud hosting, database, storage and email delivery), acting under our instructions.
• Professional advisers such as lawyers and accountants.
• Authorities where required by law.

We never sell your personal data.

4. International transfers

Some providers may process data outside the UK or EEA. Where they do, we rely on adequacy decisions or Standard Contractual Clauses (and the UK Addendum) to protect it.

5. How long we keep it

We keep account data while your account is open. When you close your account, we delete or anonymise your personal data within 90 days, except records we must keep for tax and accounting purposes (up to 7 years). Original uploaded photographs are deleted within 48 hours of upload; only web-resolution copies are kept, and they are deleted when the photographer removes them or closes their Studio.

6. Security

We use appropriate technical and organisational measures to protect your data, including encryption in transit (HTTPS), hashed passwords, access controls with row-level security on our database, and restricted administrator access.

7. Cookies

We only use essential cookies and local storage needed to keep you signed in, remember your language and make the site work. We do not use advertising cookies. You can clear cookies in your browser settings, but some features may stop working.

8. Your rights

Under UK and EU data protection law (GDPR), you have the right to access, correct, erase, restrict or object to processing of your personal data, the right to data portability, and the right to withdraw consent at any time. Email rob@seenglobally.com to exercise these rights; we will respond within one month. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) or your local supervisory authority.

9. Changes

We may update this policy and will show the date of the latest update on this page.